{"id":556,"date":"2022-12-22T10:46:00","date_gmt":"2022-12-22T09:46:00","guid":{"rendered":"https:\/\/www.antenno.com\/hoe-geef-je-feedback-volgens-het-desc-model\/"},"modified":"2023-01-26T16:09:06","modified_gmt":"2023-01-26T15:09:06","slug":"hoe-geef-je-feedback-volgens-het-desc-model","status":"publish","type":"post","link":"https:\/\/www.antenno.com\/en\/hoe-geef-je-feedback-volgens-het-desc-model\/","title":{"rendered":"Hoe geef je feedback volgens het DESC-model?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Positieve feedback geven is relatief eenvoudig. Je kan bijvoorbeeld met complimenten of complimentenkaartjes strooien. Dat zorgt voor glimlachende collega\u2019s en meer enthousiasme in het team. Maar wat dan met kritiek? Hoe breng je een moeilijke boodschap - de negatieve feedback - op een constructieve manier? <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Het is een proces waar vaak onzekerheden en gevoeligheden de kop op steken. Het stevige kader van het DESC-model kan helpen om netelige situaties te ontmijnen en ademruimte te cre\u00ebren. Het resultaat? Meer zuurstof voor een performanter team!<\/p>\n\n\n<style>#kt-layout-id_e300c4-04 > .kt-row-column-wrap{align-content:start;}:where(#kt-layout-id_e300c4-04 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}#kt-layout-id_e300c4-04 > .kt-row-column-wrap{column-gap:80px;row-gap:var(--global-kb-gap-md, 2rem);padding-top:var( --global-kb-row-default-top, 25px );padding-bottom:var( --global-kb-row-default-bottom, 25px );padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:repeat(2, minmax(0, 1fr));}#kt-layout-id_e300c4-04 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){#kt-layout-id_e300c4-04 > .kt-row-column-wrap{grid-template-columns:repeat(2, minmax(0, 1fr));}}@media all and (max-width: 767px){#kt-layout-id_e300c4-04 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style>\n<div class=\"wp-block-kadence-rowlayout alignnone\"><div id=\"kt-layout-id_e300c4-04\" class=\"kt-row-layout-inner kt-layout-id_e300c4-04\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-gutter-widest kt-v-gutter-default kt-row-valign-top kt-row-layout-equal kt-tab-layout-inherit kt-m-colapse-left-to-right kt-mobile-layout-row\"><style>.kadence-column_7d131f-ff > .kt-inside-inner-col{border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;}.kadence-column_7d131f-ff > .kt-inside-inner-col,.kadence-column_7d131f-ff > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_7d131f-ff > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_7d131f-ff > .kt-inside-inner-col{flex-direction:column;}.kadence-column_7d131f-ff > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_7d131f-ff > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_7d131f-ff{position:relative;}@media all and (max-width: 1024px){.kadence-column_7d131f-ff > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column_7d131f-ff > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.wp-block-kadence-column.kadence-column_7d131f-ff > .kt-inside-inner-col{margin-right:0%;}}<\/style>\n<div class=\"wp-block-kadence-column inner-column-1 kadence-column_7d131f-ff\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading_26d005-64, .wp-block-kadence-advancedheading.kt-adv-heading_26d005-64[data-kb-block=\"kb-adv-heading_26d005-64\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading_26d005-64 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_26d005-64[data-kb-block=\"kb-adv-heading_26d005-64\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_26d005-64 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_26d005-64[data-kb-block=\"kb-adv-heading_26d005-64\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading_26d005-64 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_26d005-64\">Naar betere teamperformantie<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Elkaar vinden is de basis voor feedbackcultuur en teamperformantie. Dat is niet altijd eenvoudig. Zeker niet wanneer er negatieve emoties spelen. Om het gesprek met je collega soepel te laten verlopen, kan je beroep doen op het DESC-model. Dat is een acroniem voor <strong>Describe, Effect,  Solution en Conclusion<\/strong>.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading_99d3dc-26, .wp-block-kadence-advancedheading.kt-adv-heading_99d3dc-26[data-kb-block=\"kb-adv-heading_99d3dc-26\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading_99d3dc-26 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_99d3dc-26[data-kb-block=\"kb-adv-heading_99d3dc-26\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_99d3dc-26 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_99d3dc-26[data-kb-block=\"kb-adv-heading_99d3dc-26\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading_99d3dc-26 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_99d3dc-26\">Description<\/h3>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading_f0881b-8c, .wp-block-kadence-advancedheading.kt-adv-heading_f0881b-8c[data-kb-block=\"kb-adv-heading_f0881b-8c\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading_f0881b-8c mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_f0881b-8c[data-kb-block=\"kb-adv-heading_f0881b-8c\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_f0881b-8c img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_f0881b-8c[data-kb-block=\"kb-adv-heading_f0881b-8c\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading_f0881b-8c wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_f0881b-8c\">Wat gebeurt er? Probeer zo specifiek mogelijk te zijn in je beschrijving. Zeg dus niet: \u2018Je komt elke ochtend te laat\u2019, maar wel: \u2018Onze afspraak is dat je hier elke ochtend om 9u00 bent. De voorbije weken ben je hier vaak later toegekomen.\u2019 Door deze objectieve beschrijving laat je meningen en oordelen achterwege. Feiten heersen.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading_e586f6-5a, .wp-block-kadence-advancedheading.kt-adv-heading_e586f6-5a[data-kb-block=\"kb-adv-heading_e586f6-5a\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading_e586f6-5a mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_e586f6-5a[data-kb-block=\"kb-adv-heading_e586f6-5a\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_e586f6-5a img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_e586f6-5a[data-kb-block=\"kb-adv-heading_e586f6-5a\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading_e586f6-5a wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_e586f6-5a\">Effect<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Breng de gevolgen van wat je beschreven hebt in kaart en druk je bezorgdheid uit. Welk effect heeft het niet nakomen van de afspraak voor de organisatie? Voor jezelf persoonlijk?<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading_310a0a-c8, .wp-block-kadence-advancedheading.kt-adv-heading_310a0a-c8[data-kb-block=\"kb-adv-heading_310a0a-c8\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading_310a0a-c8 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_310a0a-c8[data-kb-block=\"kb-adv-heading_310a0a-c8\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_310a0a-c8 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_310a0a-c8[data-kb-block=\"kb-adv-heading_310a0a-c8\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading_310a0a-c8 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_310a0a-c8\">Solution of suggestion<\/h3>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading_93233a-1a, .wp-block-kadence-advancedheading.kt-adv-heading_93233a-1a[data-kb-block=\"kb-adv-heading_93233a-1a\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading_93233a-1a mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_93233a-1a[data-kb-block=\"kb-adv-heading_93233a-1a\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_93233a-1a img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_93233a-1a[data-kb-block=\"kb-adv-heading_93233a-1a\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading_93233a-1a wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_93233a-1a\">Wat wil je dat er verandert? Moet er gedragingen, regels, processen of procedures veranderen?<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading_753e98-7f, .wp-block-kadence-advancedheading.kt-adv-heading_753e98-7f[data-kb-block=\"kb-adv-heading_753e98-7f\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading_753e98-7f mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_753e98-7f[data-kb-block=\"kb-adv-heading_753e98-7f\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_753e98-7f img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_753e98-7f[data-kb-block=\"kb-adv-heading_753e98-7f\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading_753e98-7f wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_753e98-7f\">Conclusion<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Breng de gevolgen in kaart. Welke goede veranderingen zal je suggestie teweeg brengen. Wat zijn de nadelen als er geen verandering plaatsvindt? Probeer ook concrete afspraken te maken over de stappen die ondernomen moeten worden: sluit een&nbsp;<em>contract of commitment.<\/em><\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column_3a866d-4d > .kt-inside-inner-col{border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;}.kadence-column_3a866d-4d > .kt-inside-inner-col,.kadence-column_3a866d-4d > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_3a866d-4d > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_3a866d-4d > .kt-inside-inner-col{flex-direction:column;}.kadence-column_3a866d-4d > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_3a866d-4d > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_3a866d-4d{position:relative;}@media all and (max-width: 1024px){.kadence-column_3a866d-4d > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column_3a866d-4d > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column inner-column-2 kadence-column_3a866d-4d\"><div class=\"kt-inside-inner-col\"><style>.kb-image_c2f141-90 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image_c2f141-90 size-full\"><img decoding=\"async\" width=\"900\" height=\"749\" src=\"https:\/\/www.antenno.com\/wp-content\/uploads\/2017\/12\/Niet-aanraken-aub.jpeg\" alt=\"feedback geven volgens het DESC model\" class=\"kb-img wp-image-2141\" srcset=\"https:\/\/www.antenno.com\/wp-content\/uploads\/2017\/12\/Niet-aanraken-aub.jpeg 900w, https:\/\/www.antenno.com\/wp-content\/uploads\/2017\/12\/Niet-aanraken-aub-300x250.jpeg 300w, https:\/\/www.antenno.com\/wp-content\/uploads\/2017\/12\/Niet-aanraken-aub-768x639.jpeg 768w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><figcaption>Net wel in feedbackgesprekken (Verbeke Foundation, Stekene)<\/figcaption><\/figure>\n\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-_6a1834-86 .kt-block-spacer{height:30px;}.wp-block-kadence-spacer.kt-block-spacer-_6a1834-86 .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-_6a1834-86\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><hr class=\"kt-divider\"\/><\/div><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading_687c01-cf, .wp-block-kadence-advancedheading.kt-adv-heading_687c01-cf[data-kb-block=\"kb-adv-heading_687c01-cf\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading_687c01-cf mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_687c01-cf[data-kb-block=\"kb-adv-heading_687c01-cf\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_687c01-cf img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_687c01-cf[data-kb-block=\"kb-adv-heading_687c01-cf\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading_687c01-cf wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_687c01-cf\">Wrijving leidt tot parels<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Nog een laatste tip voor je dit gesprek aangaat. Vertraag eerst. Sta even stil en kijk rond. Wat is de kern van je bezorgdheid of frustratie? <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Die voorbereiding is nodig om de kern helder te verwoorden en zorgt ervoor dat je goed voorbereid het gesprek kan starten. En nee, dat zal misschien niet altijd even fijn verlopen. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Maar het doel is betere teamperformantie, soepelere samenwerking en een verbeterde relatie. Kortom: je zal elkaar vinden. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Daar horen ook lastige momenten bij. Momenten waar het even knarst en schuurt en botst. En dat mag. Want wrijving leidt tot parels.<\/p>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n<style>#kt-layout-id_97b98d-ae > .kt-row-column-wrap{align-content:start;}:where(#kt-layout-id_97b98d-ae > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}#kt-layout-id_97b98d-ae > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var( --global-kb-row-default-top, 25px );padding-bottom:var( --global-kb-row-default-bottom, 25px );padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}#kt-layout-id_97b98d-ae > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){#kt-layout-id_97b98d-ae > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){#kt-layout-id_97b98d-ae > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style>\n<div class=\"wp-block-kadence-rowlayout alignnone\"><div id=\"kt-layout-id_97b98d-ae\" class=\"kt-row-layout-inner kt-layout-id_97b98d-ae\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-gutter-default kt-v-gutter-default kt-row-valign-top kt-row-layout-equal kt-tab-layout-inherit kt-m-colapse-left-to-right kt-mobile-layout-row\"><style>.kadence-column_cbde49-62 > .kt-inside-inner-col{border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;}.kadence-column_cbde49-62 > .kt-inside-inner-col,.kadence-column_cbde49-62 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_cbde49-62 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_cbde49-62 > .kt-inside-inner-col{flex-direction:column;}.kadence-column_cbde49-62 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_cbde49-62 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_cbde49-62{position:relative;}@media all and (max-width: 1024px){.kadence-column_cbde49-62 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column_cbde49-62 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column inner-column-1 kadence-column_cbde49-62\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading_bc460f-ae, .wp-block-kadence-advancedheading.kt-adv-heading_bc460f-ae[data-kb-block=\"kb-adv-heading_bc460f-ae\"]{text-align:center;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading_bc460f-ae mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_bc460f-ae[data-kb-block=\"kb-adv-heading_bc460f-ae\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_bc460f-ae img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_bc460f-ae[data-kb-block=\"kb-adv-heading_bc460f-ae\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading_bc460f-ae wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_bc460f-ae\">Nood aan coaching rond leren feedback geven<\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading_7737d9-d1, .wp-block-kadence-advancedheading.kt-adv-heading_7737d9-d1[data-kb-block=\"kb-adv-heading_7737d9-d1\"]{text-align:center;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading_7737d9-d1 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading_7737d9-d1[data-kb-block=\"kb-adv-heading_7737d9-d1\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_7737d9-d1 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading_7737d9-d1[data-kb-block=\"kb-adv-heading_7737d9-d1\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading_7737d9-d1 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_7737d9-d1\">of aan communicatie bij verandering?<\/p>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns_7160d9-8c{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns_7160d9-8c .kt-button{font-family:Sora;font-weight:400;font-style:normal;}.kt-btns_7160d9-8c .kt-btn-wrap-0{margin-right:5px;}.wp-block-kadence-advancedbtn.kt-btns_7160d9-8c .kt-btn-wrap-0 .kt-button{padding-left:20px;padding-right:20px;padding-top:8px;padding-bottom:8px;color:#fff8ef;font-size:13px;background:#5b77ec;border-style:solid;}.wp-block-kadence-advancedbtn.kt-btns_7160d9-8c .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns_7160d9-8c .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns_7160d9-8c .kt-btn-wrap-0 .kt-button:focus{background:#53cd92;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kt-btn-align-center kt-btn-tablet-align-inherit kt-btn-mobile-align-inherit kt-btns-wrap kt-btns_7160d9-8c text-xl\"><div class=\"kt-btn-wrap kt-btn-wrap-0\"><a class=\"kt-button button kt-btn-0-action kt-btn-size-custom kt-btn-style-basic kt-btn-svg-show-always kt-btn-has-text-true kt-btn-has-svg-false kb-btn-global-inherit wp-block-button__link\" href=\"https:\/\/www.antenno.com\/coaching-in-huis\/\" style=\"border-radius:30px;border-width:0px\"><span class=\"kt-btn-inner-text\">Ontdek ons coaching aanbod<\/span><\/a><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Positieve feedback geven is relatief eenvoudig. Je kan bijvoorbeeld met complimenten of complimentenkaartjes strooien. Dat zorgt voor glimlachende collega\u2019s en meer enthousiasme in het team. Maar wat dan met kritiek? Hoe breng je een moeilijke boodschap - de negatieve feedback - op een constructieve manier? <\/p>\n","protected":false},"author":9,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","ngg_post_thumbnail":0,"footnotes":""},"categories":[85,94],"tags":[],"class_list":["post-556","post","type-post","status-publish","format-standard","hentry","category-communicatie","category-cultuur"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Feedback geven volgens het DESC-model<\/title>\n<meta name=\"description\" content=\"Positieve feedback geeft energie. Maar hoe breng je (broodnodige) kritiek? 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